Frequently Asked Questions-General Information
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  • What is online learning or distance education?

    Online learning is a form of distance learning that takes place using computer technology and the Internet. Distance learning is learning that takes place when the faculty and the students are separated by distance, i.e., not in the same room.

  • How much do the DBU online courses cost?

    Please click here for more information or you may contact the Cashier's Office at (214) 333-5336 or email

  • What are my payment options?

    Students may use the installment plan. Please click here for more information or you may contact the Cashier's Office at (214) 333-5336 or email

  • Will financial aid be available to me?

    Yes. You may apply for financial aid if you complete the necessary applications and demonstrate eligibility for the aid you request. To receive financial aid information, please call (214) 333-5363 or e-mail  

  • What sort of technical equipment do I need to take this course?

    For a complete list of technical requirements, please see the Technical Requirements page on this site. For students accessing DBU Online from a university-owned computer on campus, the use of university equipment depends on computer availability and operating hours of the DBU Computer Lab.

  • As a part-time student, will this course go on my transcript?

    Yes, all courses will go on your transcript. However, it will not be listed as an "online course."  

  • Is DBU accredited?

    Dallas Baptist University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate, bachelor’s, master’s, and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Dallas Baptist University.  Inquiries to the accreditors should relate only to the accreditation status of the institution.

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  • What if I have a problem or question when I am online?

    DBU Online provides a telephone "HelpDesk", for technical support (not academic support), without additional charge. Telephone support is available twenty-four (24) hours a day, seven (7) days a week. You may phone the HelpDesk at 1-866-264-1560. The maximum response time for a telephone support request is twenty-four (24) hours.    

  • Will I be able to speak to an advisor?

    Yes. You may contact your academic advisor online or on the telephone. For more information regarding your academic advisor/counselor, click on this link or contact the Online Student Coordinator at (800) 460-8188 or e-mail

  • Can I transfer the credits for an online course to another university?

    The credits you earn from the courses offered through DBU Online should be transferable to other higher education institutions. However, the extent to which these credits will be accepted by another institution is determined by that institution.

  • Will I make a good online student?

    A good way to determine whether online learning is for you is to take the self-assessment questionnaire Is Online Learning for Me? This questionnaire is located at University of Illinois.

  • Do I have to be admitted to DBU to take an online course?

    Yes. To be admitted, contact or telephone (800) 460-1DBU (1328), or go to Admissions and fill out the online application.

  • Will I get credit for the course I take?

    Yes. If you are a full-time or part-time student, you will receive credit for any of these courses, assuming you complete the course with a passing grade. The credit you receive will be from DBU.

  • What if I need to get books from the library?

    All students receive access to the Vance Memorial Library catalog. Go to to locate the desired book(s). The library staff will locate your selection and send the books to you via regular mail. You will also receive access to online databases.

  • How will I receive my grades?

    DBU has implemented the WebAdvisor System to access student information via the Internet. Final grades will be available online as soon as they are entered by the faculty member and will no longer be mailed to students. The Registrar's Office will only mail grades to a student upon request. Web Advisor for Students/Faculty can be accessed at

  • Do I have to be a full-time student to take an online course?

    No. You do not have to be a full-time student to take an online course at DBU. In fact, many of our online students attend DBU part-time.

  • What does "asynchronous" mean?

    Within semester limits, the DBU Online courses are totally asynchronous which means students may sign on any time, 24 hours a day, 7 days a week. Asynchronous learning is learning where the instructor and the students need not be in the same room at the same time, nor need they be on the computer at the same time. Except where the faculty member has established test dates and time, chat reviews, etc., students do not need to log in at the same time as other students or at the same time as the instructor.

  • How do I get the books for my course?

    DBU Online course textbooks may be purchased online at For questions regarding texts for online courses, please contact the DBU Bookstore at or call (214) 333-5441.

  • Can I use a bookcard to purchase my books online?

    A bookcard can be used to purchase books online. Please contact the Cashier's Office at 214-333-5336 for more information.



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