Undergraduate Course Descriptions

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HHMA 3303   (3-3-0)   Front Office, Rooms, and Housekeeping Management (S-L)

This course focuses on front office, rooms, and housekeeping management in the hospitality and hotel industry. Students will develop an understanding of the effective and efficient operation of a rooms department of a typical full-service or selective-service lodging facility, including management responsibilities and operational techniques. Emphases will include maximization of room sales for financial bottom-line, room, and housekeeping upkeep and presentation, front office scheduling, and personnel training and development. This course contains a field-based service-learning component. Periodically.
Prerequisite: MANA 3301. Recommended take concurrently with HHMA 4320 Hospitality Industry Sales and Marketing.

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